77u7 Privacy Policy — How We Keep Your Information Safe

Welcome to 77u7. Our Privacy Policy explains what information we collect when you use the 77u7 platform, how that information is used, and the steps we take to protect your privacy.

77u7 believes that every member's personal data belongs to them. We never transfer or sell your information to third parties without your consent. This Privacy Policy is written in plain language so you can understand it with ease.

By using the 77u7 website or creating an account, you are deemed to have agreed to this Privacy Policy. Please read the entire document carefully.

77u7 collects different types of information for different purposes. Full details are listed below:

a) Information provided at registration

• Full name & date of birth
• Mobile number & email address
• Password (stored in encrypted form)
• Residential address (optional)

b) KYC Verification Information

• Copy of national ID or passport
• Selfie or live photo (if required)
• Proof of address (utility bill or bank statement)

c) Transaction Information

• Deposit & withdrawal history
• Payment method type (bKash, Nagad, Rocket, etc.)
• Transaction date, time, and amount

d) Technical Information

• IP Address & Device Type
• Browser & operating system information
• Time spent on the site and pages visited
• Cookies & Local Storage Data

77u7 uses your data only for lawful and specified purposes. See the table below for full details:

We use your data to personalise your gaming experience, offer relevant bonuses and promotions, and maintain site security. If you wish to opt out of marketing communications, contact our support team at any time.

77u7 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To understand site usage (anonymous data).
• Marketing Cookies: To show you relevant ads based on your preferences (only with your consent).

77u7 never sells your personal data to third parties. However, limited information may be shared in certain circumstances:

• Payment Provider: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process your transactions.
• Game Provider: Minimal data may be shared with our technology partners to support game operations.
• Legal Authorities: Information may be disclosed to the relevant authorities where required by court order or legal obligation.
• AML/Fraud Prevention: Suspicious transactions may be reported to the relevant authorities in compliance with anti-money laundering laws.

All third-party providers are contractually bound to uphold our privacy standards and may not use your information for their own purposes.

77u7 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Record: Up to 5–7 years as required by law.
• KYC Documents: 5 years after account closure (as required by AML regulations).
• Cookie Data: At session end or up to 1 year maximum.
• Support Contact: Up to 2 years after resolution.

After the specified period, data is securely deleted or anonymized. If any data must be retained longer due to legal obligations, we will inform you accordingly.

As a 77u7 member, you have the following rights regarding your own data. Contact our support team to exercise any of these rights.

77u7 is an 18+ platform. We do not knowingly collect or process personal data from anyone under the age of 18.

• Age is verified at the time of registration.
• Age verification is carried out during the KYC process.
• Any account found to belong to a minor is closed immediately and all related data is deleted.

If you believe a minor has created an account on 77u7, please notify our support team immediately. To learn more about responsible gaming, Responsible Gaming View the page.

77u7 follows the highest industry security standards to protect your data. Our security infrastructure includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorised access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Data Backup: Encrypted backups are stored in a secure location.
• Staff Training: Only authorized personnel have access to your information.

In the event of a data breach, we will notify you and the relevant authorities within the timeframe required by law.

77u7 reserves the right to update this Privacy Policy, in part or in full, at any time. We will always endeavour to notify you in advance of any changes.

• For significant changes, you will be notified at least 7 days in advance via email or the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account at any time.
• The latest policy will always be available on this page, with the update date noted at the top.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch. We are available 24/7, 7 days a week.

• Live Chat: Click the chat icon at the bottom right of the platform.
• Email: [email protected]
• Response Time: Typically within 1–3 hours.